자격증을 대비하려면 한국어보다는 영어로 보는게 좋다고 해주셨다.
그래서 영어페이지랑 한국어페이지 동시에 켜놓고 이해안되는 것은 한국어페이지 보고 이해하는 방식으로 공부하고 있다.
1. Get Started with the Salesforce Platform
Salesforce is just a CRM? → NO!
Install the DreamHouse App
- Salesforce Platform Basics > Discover Use Cases for the Platform
You need to:So we give you:
| Sell to prospects and customers | Leads and Opportunities to manage sales |
| Help customers after the sale | Cases and Communities for customer engagement |
| Work on the go | The customizable Salesforce mobile app |
| Collaborate with coworkers, partners, and customers | Slack, Chatter, and Communities to connect your company |
| Market to your audience | Marketing Cloud to manage your customer journeys |
2. Discover Use Cases for the Platform